
# Octronz Free Basic Servicing
You are entitled to a free basic bike servicing at our service centre within 6 months of your purchase. Simply book an appointment with us and bring your cycle down to our appointed service centre for the free servicing.  


### Basic Bike Service Coverage
The basic bike servicing covers the following:
- Bicycle safety check
- Gear tuning
- Brakes tuning
- Saddle height adjustment
- Drivetrain lubrication
- Tyre pressure check and pump

The basic bike servicing does not cover the following:
- Replacement of worn out parts
- Repair of damaged parts
- Bleeding of hydraulic brakes
- Washing of bicycle
- Truing of bicycle wheel and any other services not mentioned in the coverage above
   
### Steps to Book
You can book your free bike servicing by contacting the retailer you have purchased it from. Once received, we will reach out to you to schedule a time slot for the servicing at our appointed service centre.
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# Octronz 30 Days Bike Warranty
Your purchase of an Octronz Bicycle is covered by the Octronz limited warranty. This limited warranty extends only to the original purchaser, and is non-transferrable. Octronz offers you a guarantee against defects in materials and workmanships for the Octronz bicycle components.

### Warranty Claim
Any warranty services or claims must be accompanied by the purchase receipt along with the Octronz warranty card. All warranty services are only provided on an appointment basis at our appointed service centre.

### Warranty Duration
The warranty covers the Octronz bicycle components for 30 days from the original date of purchase reflected in your purchase receipt. There will be no extension to the warranty period.

### Warranty Coverage
During the warranty period, the appointed service centre will repair or replace the components at its sole discretion, if it is covered under this warranty. If the components are no longer available, Octronz will provide an appropriate replacement. Octronz will determine, at its sole discretion, what constitutes an appropriate replacement.

The warranty does not cover the following:
- Adjustments, maintenance or tuning
- Cosmetic conditions such as paint, scratches, rust or corrosion
- Accident, misuse, abuse, neglect, alteration or act of god
- Damage caused by installation of components or accessories
- Normal wear and tear or caused by impact

The warranty will be voided if the bicycle or components were altered. The warranty does not cover bicycles sold unassembled or partially assembled, as well as accessories attached to the bicycle.
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# Octronz 3 Years Frame Warranty
Your purchase of an Octronz Bicycle is covered by the Octronz limited warranty. This limited warranty extends only to the original purchaser, and is non-transferrable. Octronz offers you a guarantee against defects in materials and workmanships for the Octronz bicycle frame.

### Warranty Claim
Any warranty services or claims must be accompanied by the purchase receipt along with the Octronz warranty card. All warranty services are only provided on an appointment basis at our appointed service centre.

### Warranty Duration
The warranty covers the Octronz bicycle frame for 3 years from the original date of purchase reflected in your purchase receipt. There will be no extension to the warranty period.

### Warranty Coverage
During the warranty period, the appointed service centre will repair or replace the frame at its sole discretion, if it is covered under this warranty. If the frame is no longer available, Octronz will provide an appropriate replacement. Octronz will determine, at its sole discretion, what constitutes an appropriate replacement.

The warranty does not cover the following:
- Cosmetic conditions such as paint, scratches, rust or corrosion
- Accident, misuse, abuse, neglect, alteration or act of god
- Damage caused by installation of components or accessories
- Normal wear and tear or caused by impact

The warranty will be voided if the bicycle or components were altered. The warranty does not cover bicycles sold unassembled or partially assembled, as well as accessories attached to the bicycle.

Full Warranty Terms & Conditions